Refund policy

Return & Refund Policy

Returns

At Little Natura, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may request a return within 7 days from the date of delivery.

To be eligible for a return:

  • The product must be unused, unwashed, and in original condition.

  • All original packaging, tags, and invoice must be included.

  • Products damaged due to customer misuse will not be accepted.

Non-Returnable Items

The following items are not eligible for return:

  • Used or damaged products

  • Products without original packaging or tags

  • Items marked as final sale or clearance (if applicable)

Return Request Process

To initiate a return, please contact us with your order details:

Email: info@littlenatura.in
Phone: +91 7539980199

Please mention your Order Number and reason for return.

Once approved, a reverse pickup will be arranged through our delivery partner.

Reverse Pickup

  • Reverse pickup will be scheduled within 2–5 business days after approval.

  • Ensure the product is securely packed.

  • If reverse pickup is not available in your location, customers may be requested to self-ship the product.

Refund Policy

After receiving and inspecting the returned product:

  • Refunds will be processed within 5–7 business days.

  • Refunds will be credited to the original payment method.

  • Cash on Delivery (COD) orders will be refunded via bank transfer or UPI.

Exchange Policy

We offer exchanges only in the following cases:

  • Damaged product received

  • Defective item

  • Wrong product delivered

Exchange requests must be raised within 48 hours of delivery along with photo or video proof.

Order Cancellation

Orders can be cancelled before shipment. Once the order has been shipped, cancellation is not possible.

Damaged or Incorrect Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear images or an unboxing video.

Contact Information

Little Natura
Email: info@littlenatura.in
Phone: +91 7539980199
Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM